The graph establishes a comparison of the accident rate in the corridors used by the transportation system before and the implementation of the TransMilenio operation. Statistics show a reduction of up to 90%. Moreover, holdup rates have decreased by 83% due to an increased presence of police agents, in addition to a favorable atmosphere in a clean, well-lit and pleasant environment where good behavior and order are encouraged.

Respect for the User´s Time

Commercial public transportation speeds at Calle 80 and Avenida Caracas were between 7.45 and 1.24 miles/hour respectively, before the implementation af the TransMilenio System. These rates have increased to an average 16.76 mile/hour speed, while the traveling times for users have reduced by 32%.

Respect for Human Diversity

The trunk-route system is wholly accesible for all citizens, including people with physical disabilities, elders, children and pregnant women. It has been estimated the 1% of the System users (9,500 people/day) have some kind of disability or limitation.

Quality and Consistency

Acceptance levels with regard to the System are very high, in response to the high infrastructure and service-operation standars demanded for its implementation. This has been confirmed through surveys regularly carried out to measure user satisfaction levels.

Affordability

The fare charged by the TransMilenio System amounts to only US$0.52, serving to secure the investment, operation and manteinance cost of trunk-route and feeder operators and collection concesionaires or licensees, as well as those relating to fiduciary management of resources, Systems supervision and station manteinance. It exceeds by only 6% the average fare traditionally charged by national transportation services, which are usually offered in poor quality conditions in buses averaging 14 years of age.